Stop Wrestling with Centrelink.
We Handle It for You.
CennoAssist is your white-label Centrelink liaison service. We manage all client updates, so you can focus on growing your practice, not navigating government red tape.
Save 20+ Hours Weekly
No more hold times or back-and-forth with Centrelink staff.
Zero Phone Hassle
We make the calls, handle the follow-ups, and complete online updates.
Compliance Confidence
5+ years of Centrelink expertise ensures accurate, timely updates.
The Centrelink Challenge
As a financial advisor, you know the pain. Every client update means dealing with the complexity of government bureaucracy.
Hours on Hold
Average wait times exceed 40 minutes. That's billable time lost every single call.
Inconsistent Information
Different agents give different answers. It's frustrating and leads to costly mistakes.
Complex Legislation
Means testing, income reporting, asset thresholds, it's a maze of constantly changing rules.
Client Anxiety
Your clients worry about their payments. That stress reflects on your advisory relationship.
Complete White-Label Service for Your Practice
We handle every interaction with Centrelink on behalf of your clients. Your clients never know we exist, it's seamless support that makes your practice look exceptional.
How CennoAssist Works
Getting started is easy. We've streamlined the entire process so you can offload Centrelink work in minutes, not hours.
Onboard Your Client
Simply provide us with client details and the required authority. We'll handle the Centrelink authorisation process.
Submit Updates
Send us the changes via our simple portal or email. Investment updates, income changes, asset adjustments, we handle it all.
We Do the Rest
We contact Centrelink, submit the updates, chase confirmations, and keep you informed. You stay focused on advising.
Trusted by Financial Advisors
Don't just take our word for it, hear from the advisors who rely on our Centrelink expertise every day.
"Strong Centrelink knowledge and a proactive, can-do attitude that has helped streamline our Centrelink processes, making them more efficient and effective."
Advisor Testimonial
"Outstanding file noting that sets a great standard for accuracy and detail. The team always knows exactly where things stand."
Advisor Testimonial
"Consistently demonstrates excellent time management and organisational skills, ensuring everything is handled smoothly, even with a heavy workload."
Advisor Testimonial
"Note-taking is consistently clear, concise, and incredibly helpful. The team always knows exactly where things stand with Centrelink thanks to these updates."
Advisor Testimonial
"Takes initiative to stay ahead when possible, demonstrating strong time management and a proactive mindset. We truly appreciate the way they work and interact with the team."
Advisor Testimonial
"The ability to maintain momentum and adapt to an increasing workload is commendable. A fantastic addition to our team."
Advisor Testimonial
Deep Legislation Knowledge
Comprehensive understanding of Social Security Act and related legislation.
Process Expertise
Know exactly how to navigate Centrelink's internal processes efficiently.
White-Label Partner
Your clients will never know we exist. We're an invisible extension of your team.
Accuracy Guaranteed
Correct information submitted first time, every time. No costly errors.
Your Centrelink Expert,
Working Behind the Scenes
With over five years of hands-on experience working within Centrelink, I've developed an intimate understanding of the legislation, processes, and nuances that most people find overwhelming.
I know how to get things done quickly and correctly. I understand the means testing rules inside and out, the reporting requirements, and the most efficient ways to communicate changes.
CennoAssist was born from a simple observation: financial advisors shouldn't have to spend hours navigating government bureaucracy when they could be serving more clients and growing their practice.
Let me handle Centrelink while you do what you do best, advise.
Frequently Asked Questions
Everything you need to know about partnering with CennoAssist for your Centrelink workflow.
Ready to Reclaim Your Time?
Let's uncover how CennoAssist can simplify your Centrelink workflow.
Send us an enquiry and we'll:
Map out your current Centrelink admin challenges
Explore how our 5+ years of Centrelink Service Centre experience can save your firm time
Review exactly how CennoAssist handles forms, calls, and follow-ups seamlessly
Determine if we're the right fit for your practice, no pressure either way
Perfect for advisors ready to spend less time on hold and more time with clients.
Submit an Enquiry
Fill out the form and we'll respond within two business days.